Customer Service Representative - Printing



We are seeking a dependable, customer-focused Customer Service Representative to join our team! This is a great opportunity for someone who enjoys working in a fast-paced environment, building customer relationships, and solving problems. No evenings or weekends, work Monday-Friday 8:30a-5p and earn $19/hr.

Responsibilities

• Respond to customer inquiries regarding products, pricing, quotes, orders, and delivery.
• Prepare accurate quotes and process customer orders.
• Communicate with customers by phone and email to answer questions and resolve concerns.
• Coordinate with production and internal departments to ensure order accuracy and timely delivery.
• Identify and resolve order discrepancies and customer issues.
• Process cancellations, credits, refunds, reprints, and reshipments as needed.
• Maintain accurate customer records and provide exceptional customer service.

Qualifications

• 2+ years of customer service experience preferred.
• Printing industry knowledge or experience is a plus!
• Strong communication, problem-solving, and organizational skills.
• Proficient in Microsoft Office with the ability to type 60 WPM.
• Detail-oriented with the ability to multitask and prioritize.
• Positive attitude and a team-oriented mindset.

Interested? Apply today! We look forward to connecting with you.

Missy(@)nolljobs.com

#INDOFF

Customer Service, B2B, Order Processing, Order Management, Printing Industry, Print Production, Inside Sales, Data Entry, Microsoft Office, and Customer Relations